Privacy Policy

Effective Date: August 27, 2026

APZEM (“APZEM”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website, apzem.in.

This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our website, product enquiry forms, contact forms, and other interactions with APZEM.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About APZEM

APZEM is an air pollution control equipment company engaged in designing, manufacturing, supplying, and providing solutions including dust collectors, fume extractors, scrubbers, ventilation systems, and related industrial air pollution control solutions.

Our website provides information about our products, industry solutions, services, and enables visitors to contact us or submit product enquiries.

2. Information We Collect

We may collect personal and business information when you voluntarily submit information through our website.

This may include:

• Name
• Email address
• Phone number
• Company or organisation name
• Subject of enquiry
• Message or enquiry details
• Product or service requirements
• Business and industry information that you choose to provide
• Any other information voluntarily submitted through our contact or enquiry forms

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referring website or webpage
• General website usage information

3. How We Use Your Information

APZEM may use the information collected through the website for legitimate business purposes, including:

• Responding to product and service enquiries
• Providing quotations and technical information
• Understanding your requirements
• Communicating with you regarding your enquiry
• Providing information about our products and solutions
• Providing customer support
• Improving our website, products, and services
• Managing business relationships
• Maintaining website security
• Preventing fraudulent or unauthorised activity
• Complying with applicable legal and regulatory requirements

We will use personal information only for purposes that are reasonably connected with the purpose for which the information was provided or otherwise permitted by applicable law.

4. Enquiry and Contact Forms

When you submit an enquiry through our website, the information you provide may be received by APZEM and used to respond to your request.

For example, an enquiry may include your name, email address, phone number, subject, and message.

We may contact you by email or telephone regarding your enquiry or the products and services relevant to your request.

Please do not submit confidential, sensitive, or unnecessary personal information through website enquiry forms.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and improve user experience.

Cookies may be used for:

• Website functionality
• Analytics and performance measurement
• Security
• Understanding visitor behaviour
• Improving website content and navigation

You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

If third-party analytics, advertising, or other tracking services are used on the website, those services may collect information in accordance with their own privacy policies.

6. Google Analytics and Third-Party Services

We may use third-party services such as website analytics, security, hosting, communication, or marketing tools to operate and improve our website.

These third-party service providers may process certain technical or usage information on our behalf.

Where applicable, such providers are expected to handle information in accordance with applicable contractual, security, and privacy requirements.

7. How We Share Information

APZEM does not sell your personal information as a standalone product.

We may share information where reasonably necessary with:

• Employees and authorised representatives of APZEM
• Service providers supporting website hosting, maintenance, analytics, communications, or security
• Professional advisers where necessary
• Government authorities or law-enforcement agencies where required by applicable law
• Other parties where disclosure is necessary to protect APZEM’s legal rights, property, users, or business interests

We seek to limit access to personal information to people and service providers who reasonably need it for legitimate business purposes.

8. Data Security

APZEM takes reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no website, internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure.

You should therefore avoid submitting highly confidential information through general website forms unless specifically requested by APZEM through an appropriate secure channel.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfil the purpose for which it was collected
• Respond to enquiries
• Maintain business and transaction records
• Provide ongoing services or support
• Comply with legal, accounting, tax, regulatory, or contractual obligations
• Establish, exercise, or defend legal claims

When information is no longer required for legitimate purposes, we may securely delete, anonymise, or otherwise dispose of it, subject to applicable legal requirements.

10. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

• Request information about personal data held about you
• Request correction of inaccurate or incomplete information
• Request deletion or erasure where legally applicable
• Withdraw consent where processing is based on consent
• Raise a grievance regarding the processing of your personal information
• Exercise other rights available to you under applicable data protection laws

To exercise a privacy-related right or raise a concern, please contact us using the details provided in the Contact Us section below.

11. Withdrawal of Consent

Where we process your personal information based on your consent, you may withdraw that consent by contacting us.

Withdrawal of consent will not affect the lawfulness of processing that occurred before the withdrawal.

In certain circumstances, withdrawal of consent may affect our ability to provide particular services or respond to certain requests.

12. Children’s Privacy

Our website and services are intended primarily for businesses, professionals, and general website visitors.

We do not knowingly seek to collect personal information from children except where permitted and handled in accordance with applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, platforms, product documents, social media pages, or other external resources.

APZEM is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

14. International Data Transfers

Some service providers used by APZEM may process information from locations outside India.

Where personal information is transferred or processed outside India, APZEM will take appropriate steps as required by applicable law and relevant contractual or technical safeguards.

15. Business Communications

If you submit an enquiry, we may contact you regarding your requested product, service, quotation, technical requirement, or other business enquiry.

Where permitted by applicable law, we may also send relevant business communications.

You may request that we stop sending non-essential promotional communications by contacting us.

16. Changes to This Privacy Policy

APZEM may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable laws and regulations.

Any updated version will be published on this page with a revised Effective Date.

We encourage visitors to review this page periodically.

17. Applicable Law

This Privacy Policy shall be interpreted in accordance with applicable laws of India, including applicable data protection and privacy legislation.

APZEM will comply with applicable legal requirements relating to the collection and processing of personal information.

18. Contact Us

If you have questions about this Privacy Policy, want to exercise a privacy-related right, or have a concern regarding the handling of your personal information, you can contact us.

APZEM

Address:
TT203, Women’s SIDCO Industrial Park,
Kattur, Thirumullaivoyal,
Chennai – 600062, Tamil Nadu, India

Email: sales@apzem.com
Email: marketing@apzem.com
Email: enquiry@apzem.com

Phone: +91-9789066648
Phone: +91-(044)-26580258

APZEM will review privacy-related requests and respond in accordance with applicable law.

Last Updated: August 27, 2026

This Privacy Policy is intended as a general website privacy document and should be reviewed by APZEM’s legal/privacy adviser to ensure it accurately reflects the company’s actual data-processing practices, third-party services, retention periods, and legal obligations.